Frequently asked questions
What is SmartCerts?
A platform to create, issue, deliver and verify digital certificates and credentials. Set up a template, add recipients and each person receives their credential link by email, with a downloadable PDF and public verification page. We have issued certificates since 2017.
What's the difference between a certificate and a credential?
The certificate is the document a person downloads and shares. The credential is the underlying record: who issued it, to whom, for what, when, and whether it is still valid. Every SmartCerts certificate is a credential with its own verification address.
Does it work for courses?
Yes. Schools, short courses, edtechs and bootcamps issue completion and participation certificates with duration, class and signature. See how.
Does it work for events?
Yes. Conventions, conferences, workshops, webinars and meetups can issue participation certificates to all attendees at once. See how.
Can I issue certificates in bulk?
Yes. Paste a list or upload a CSV (name, email and optional title and extra information) to issue for everyone at once. Use the API for larger volumes or automation. Learn more.
Do recipients receive an email?
Yes. Each person receives an email with their credential link. You can customize the subject and text and resend it whenever needed.
Can I download the certificate as a PDF?
Yes. The credential page offers a downloadable PDF in landscape A4 format.
How can someone verify a certificate?
Use the credential link or enter the code at Verify certificate. The page shows issuer, recipient, achievement, date and status: valid, expired or revoked.
Do you need to sign in to verify?
No. Anyone with the link or code can verify without an account.
Can I add it to LinkedIn?
Yes. The credential page has an "Add to LinkedIn" button that fills in Licenses & certifications with the name, issuer, date and verification link.
Can I customize the certificate?
Yes. Choose a template, add your organization's logo and color, and set the title, duration, signature and text. Paid plans include exclusive templates with your brand identity.
Is there an API?
Yes. Professional and Scale plans let you create access keys to issue, query and revoke credentials from your system. See the documentation.
Does SmartCerts use blockchain?
No. Verification uses the credential's public page, maintained by SmartCerts with data registered by the issuer. No wallet or anything beyond the link is needed.
Can I revoke or cancel a credential?
Yes. The issuer can revoke a credential at any time with a reason. The page then shows it as revoked. An expiration date can also be set.
Does SmartCerts guarantee a person's competence?
No. The issuer declares what the credential represents. SmartCerts records issuance and allows verification that the issuer issued it to that person.
How much does it cost?
Start with a free trial of 10 credentials. Plans range from Basic (30 credentials per month) to Scale (unlimited). See pricing.
Couldn't find it? Write to ola@smartcerts.co.
Ready to issue your first credential?
Create an account, choose a template and issue. Your first 10 are on us.